Website Norwich City Football Club
– Salary: £40,000 per annum plus company benefits
– Closing Date: 22/04/2019
– Job Role: Stadium Operations Manager
Days of Work: Any 5 days out of 7 as agreed, including event days
Closing date: 5pm Monday 22nd April 2019
Norwich City Football Club is looking to recruit an experienced Operations Manager to lead and coordinate all operational aspects of the stadium, ensuring the stadium is suitably certified and that maintenance and cleaning standards are met.
Responsible for the efficient delivery of all operational procedures at the stadium, including current and future building and development projects, the successful candidate will need to have extensive knowledge of maintenance practices and construction standards as well as general venue management knowledge.
Other main duties and responsibilities include but are not limited to:
Ensure a welcoming and safe environment for all staff, guests, and fans attending match day and non-match day events.
Develop and maintain strong relationships with key stakeholders including the emergency services and the local council.
Liaise and coordinate with internal and external stakeholders to deliver on various projects professionally, efficiently, and to agreed budgets.
To roll out and implement a BMS system at Carrow Road to ensure the stadium is fit for purpose across all areas of the business.
Responsible for all Health, Safety and Environmental statutory obligations at the stadium; overseeing industry best practice for procedures and H&S management systems, ensuring compliance with legislative requirements and that all certifications are up to date
Work with the Head of Operations and IT to identify opportunities to maximise revenue streams for the organisation, managing tenants leasing or renting office space at Carrow Road.
Support the Head of Operations and IT to ensure all efficient controls are in place to manage departmental budgets, costs, and procurement.
Prepare and deliver operational reports when required; helping to ensure cost-efficiency and highlight areas for improvement
Management of the maintenance and cleaning teams as well as the suppliers and contractors to the venue
Ensure the stadium is clean and safe at all times
The ideal candidate will have experience in successfully leading a multi-functional department and have the ability to manage big projects and the day to day running of a busy venue, including building and development projects.
Proven experience delivering Health and Safety and a recognised qualification in this field is essential.
You will need to have excellent communication skills to create strong working relationships both internally and externally whilst demonstrating a confident and proactive approach to working.
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